This guide explains how to allow a user to restore his or her own backups.


Applicable to

All Online Backup users


You must be an Online Backup administrative user.

How to?


Sometimes you may need to allow Online Backup users to restore their own backups without your involvement. Here is how you can set a user up so that they can do their own restores. The user you create following the steps below must be a user’s WITHOUT Administrator rights.


1. Log in to the Online Backup portal as an admin user. You can follow this guide to do so.


2. Create an Online Backup user without Admin rights.


3. Ask the user to log in to the Online Backup Portal, then download and install the backup agent.


4. The user can then create and run a backup plan.


Allowing a user to create and run their own backup plan also gives them the ability to restore from that backup. It does not remove an administrator’s ability to do so; an admin can intervene and create/restore the backup without the user.


Note: Backup ownership is nontransferable. The user must create the backup: you cannot assign a new user to an existing backup. If the backup was created using the Admin agent (not the user agent), please delete the backup and uninstall the agent. Then have the user download and install the agent and create a new backup.


If you have any question, please browse our other FAQs, or contact us directly.