When you invite another person or Dynamics Tech customer support sends a request to access your account as a delegate, you are required to select one of the following access levels: The access level determines what a delegate can do to your account.


Access LevelDescription


Products, Domains, & Purchase


Delegates can:


  • Make purchases on your behalf using your stored payment method.
  • Access your products (including product control panels) and cancel new products.

For domains, you can permit management actions, transfer actions or both. Learn how to assign delegate folder permissions.


Products & Domains

Delegates can:

  • Make purchases on your behalf using your stored payment method.
  • Access your products (including product control panels) and cancel new products.

For domains, you can permit management actions, transfer actions or both. Learn how to assign delegate folder permissions.


Domains Only

Delegates can:

  • Permit management action, transfer action or both.

Learn how to assign delegate folder permissions.


Accounts Connection Only

Delegates can:

  • Access your account at a future time, but cannot currently access or purchase products.

Select this level of access to keep a delegate connected to your account for future work.




Regardless of the level of access you grant, your delegates cannot:


  • Manage or add payment methods to your account.
  • Invite others to access your account.
  • View or change your account credentials (like your password or Support PIN).
  • View your order history.
  • Upgrade products (only new purchases and renewals are supported).
  • Create and edit social media posts.

Related steps

Now that you understand the access levels, invite others to access your account.

More info

Learn more about delegate access.

As account owner, change a delegate's access level at any time.